Refund Policy

Refunds

We’ll process your refund to your original payment method within 5–7 business days after we receive your return. You’ll receive an email confirmation once the refund is issued.

30-Day Hassle-Free Returns

At CoZzz, we stand behind the quality and comfort of every hoodie we make. If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange. No questions asked.

To start a return, email info@cozzz.co with your order number and reason for return. We’ll reply within 24 hours with next steps and a return shipping label.

Exchanges

Want a different size or color? We’re happy to exchange your hoodie at no extra cost. Just email info@cozzz.co and we'll initiate an exchange for you.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at info@cozzz.co with a photo and description. We’ll send a replacement or issue a full refund, your choice.

Questions?

We’re here to help you rest easy. Email us anytime and we’ll respond within 24 hours.