Exchanges

30-Day Hassle-Free Exchanges

Your comfort is our priority, and that includes getting the perfect fit. If your hoodie isn’t quite right, we’re happy to help you exchange it at no cost.

What You Can Exchange

We accept exchanges on all items within 30 days of delivery.

How to Make an Exchange

To request an exchange, just email us at info@cozzz.co with your order number and what you'd like to swap. Our customer support team will respond within 24 hours to guide you through the process.

Shipping Costs

We’ll cover the cost of shipping on both your replacement and original order. You’ll only be responsible for sending the item back to us. 

Fast Turnaround

As soon as we receive and inspect your item, we’ll ship out your new size or style. This process usually takes 3–5 business days.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at info@cozzz.co with a photo and description. We’ll send a replacement or issue a full refund, your choice.

Questions?

We’re here to help you rest easy. Email us anytime and we’ll respond within 24 hours